If you are experiencing difficulty logging into the Nova platform and need to reset your login password, follow the steps below.
1. Visit the password reset link. Enter the email address you use to log into the Nova platform
2. After submitting the password reset form, follow the instructions sent to the email address entered
Note: Make sure to check both your Inbox and Spam folder for further instructions.
If you are still having trouble resetting your password or if you have not received an email, please reach out to us by sending your request to firstname.lastname@example.org